Privacy Policy

1. Data Controller

Pursuant to Regulation (EU) 2016/679 (GDPR), the Data Controller is:
InCloud S.r.l.
VAT/Tax ID: 04209270364
Headquarters: Via Unità D'Italia 135, 41058, Vignola (MO), Italy
Contact Email: [email protected]
PEC: [email protected]

2. Type of Data Collected

This Application collects, either independently or through third parties, the following Personal Data:

• Navigation and Usage Data: IP addresses, browser details, time zone, and some information on cookies installed on the user's device.
• Data provided voluntarily: name, surname, email, phone number, and information entered in contact forms.
• Tracking Tools: Strictly necessary cookies and Experience cookies (e.g., for integration with Google Maps or third-party services), as described in our Cookie Policy.

3. Purposes of Processing

User Data is collected to allow the Controller to provide its Services, as well as for the following purposes:

• Provide and maintain the Service, monitor its usage.
• Respond to contact or support requests sent by the User.
• Ensure the correct technical functioning of the platform (Necessary Cookies).
• Enhance the user experience through interactions with external platforms (Experience Cookies), if the User has given consent.
• Marketing and Retargeting (e.g., via Meta Pixel), where the User has given explicit consent, to show relevant ads based on interaction with the site.

4. Legal Basis of Processing

The Controller processes Personal Data relating to the User if one of the following conditions applies:

• The User has given consent for one or more specific purposes (e.g., profiling/experience cookies).
• Processing is necessary for the performance of a contract with the User and/or for any pre-contractual obligations (e.g., quote request).
• Processing is necessary for compliance with a legal obligation to which the Controller is subject.
• Processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party.

5. Data Sharing and Third Parties (Meta Compliance)

For marketing purposes, if the user has consented to profiling/experience cookies, we may share some information about site interaction with Meta Platforms Ireland Limited. The use of tools such as the Meta Pixel allows us to analyze the effectiveness of advertising and create a customized audience.

Such data is processed in compliance with current regulations and Meta's Data Policy. Users can manage their advertising preferences directly from their Facebook/Meta account settings or revoke consent to cookies from our dedicated preference panel.

6. Data Retention

Data is processed and stored for the time required by the purposes for which it was collected:

• Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Controller's legitimate interests will be retained as long as needed to fulfill such purposes.
• When processing is based on the User's consent, the Controller may retain Personal Data longer until such consent is revoked.

7. User Rights

Users may exercise certain rights regarding their Data processed by the Controller. In particular, Users have the right to:

• Withdraw consent at any time.
• Object to processing of their Data.
• Access their Data.
• Verify and seek rectification.
• Restrict the processing of their Data.
• Have their Personal Data deleted or otherwise removed.
• Receive their Data or have it transferred to another controller (data portability).
• Lodge a complaint with the competent data protection supervisory authority.

To exercise their rights, Users can direct a request to the Controller's contact details provided in this document. Requests are free of charge and will be processed by the Controller as early as possible, in any event within one month.